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Frequently Asked Questions (FAQ)

About Lumicoh

Lumicoh is a premium cosmetic brand dedicated to providing beautiful, highly pigmented, and long-lasting makeup products. Our range includes lipsticks, eyeshadows, foundations, and more, all designed to enhance your natural beauty.

At Lumicoh, we prioritize quality and innovation. Our products are formulated with high-quality ingredients to ensure vibrant colors and long-lasting wear. We are committed to cruelty-free practices and creating inclusive shades for all skin tones.

Product Information

Yes, all Lumicoh products are 100% cruelty-free. We do not test on animals at any stage of product development.

Yes, our products are formulated with gentle ingredients that are suitable for sensitive skin. However, we recommend performing a patch test before using any new product.

No, we do not use synthetic fragrances or dyes in our products. All our products are naturally scented with essential oils and botanical extracts to ensure they are safe and non-irritating.

Ordering and Shipping

You can place an order directly on our website. Simply browse our products, add your desired items to the cart, and proceed to checkout.

We accept major credit cards and other secure payment options as listed on our checkout page

Currently, we only ship within the United States.

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier’s website.

Returns and Exchanges

We want you to be completely satisfied with your purchase. If you are not happy with your order, you can return it for a full refund or exchange. Please refer to our Return Policy page for more details.

To initiate a return or exchange, please contact our customer service team at support@lumicoh.com. They will guide you through the process and provide you with a return authorization number.

Customer Support

You can reach our customer service team by emailing support@lumicoh.com or by using the contact form on our website. We are here to help with any questions or concerns you may have.

WEB HOSTING SERVICE SUPPORT 

For any technical issues or questions related to our web hosting provided by Hostinger, please contact: 

Hostinger Technical Support 

Email: support@hostinger.com 
Phone: +1 (800) 123-4567 (Hostinger Support) 
Live Chat: Available 24/7 on Hostinger’s website
 
Hostinger International Ltd. 
61 Lordou Vironos Street 
6023 Larnaca, 
Cyprus

 

Hostinger Support Portal 

Visit Hostinger Support Portal for comprehensive guides, FAQs, and troubleshooting tips.