• Payment Methods

At Lumicoh, we offer various payment methods to provide convenience and security for your transactions. Accepted payment methods include:

• Credit Cards (Visa, MasterCard, American Express, Discover)
• Payment Processing

All payments are processed through secure payment gateways. We use encryption technology to protect your payment information and ensure that it is transmitted securely.

• Billing Information

You are required to provide accurate and complete billing information during the checkout process. This information includes your name, billing address, and payment details. Inaccurate or incomplete billing information may result in delays or issues with processing your payment.

• Order Confirmation

After successfully completing your payment, you will receive an order confirmation email with the details of your purchase. Please review this email to ensure that all information is correct.

• Security Measures

We are committed to safeguarding your personal and payment information. To protect against unauthorized access and fraud, we implement the following security measures:

• Secure Socket Layer (SSL) Encryption: All transactions are encrypted using SSL technology to ensure that your data is secure during transmission.
• PCI Compliance: We adhere to the Payment Card Industry Data Security Standard (PCI DSS) to ensure that your payment information is handled securely.
• Fraud Detection: Our payment systems use advanced fraud detection tools to identify and prevent fraudulent transactions.
• Data Privacy

Your privacy is important to us. We collect and use your personal information in accordance with our Privacy Policy. We do not sell, rent, or lease your information to third parties. For more information on how we handle your data, please refer to our Privacy Policy.

• Transaction Disputes

If you have any concerns about a transaction, please contact our customer service team at support@lumicoh.com as soon as possible. We will work with you to resolve any issues related to billing or payment.

• Payment Failures

If a payment fails or is declined for any reason, we will notify you via email. You may need to update your payment information or contact your payment provider to resolve the issue before your order can be processed.

• Refunds and Chargebacks

In the event of a refund or chargeback request, we will review the request and process the refund in accordance with our Returns and Refund Policy. Any chargebacks initiated by customers will be reviewed, and we may provide evidence to the payment provider to resolve the dispute.

• Questions and Contact Information

If you have any questions or concerns about our payment and security policy, please contact us at:

Lumicoh Customer Service
Email: support@lumicoh.com
Phone: +1 (657)-247-6445
Address: 254 Chapman Rd Ste 208, Newark, DE 19702